READAR · PRIVACY & SUPPORT
Readar Privacy Policy
How Readar handles your articles, voice input, questions, and device information.
This policy covers the Readar iPhone and Mac apps and this support website. Readar provides a personal article library, generated audio episodes, questions and answers, and listening notes.
1. Accounts and saved content
Email sign-in uses your email address, verification result, and necessary session information. Sign in with Apple uses the account identifier and applicable email information returned by Apple. Account and installation identifiers support sign-in, synchronization, and security.
Saved article URLs, text, focus notes, questions, personal notes, generated episodes, transcripts, answers, and playback progress are stored by account to provide collection, generation, listening, search, review, and synchronization. Your personal library is not published to other Readar users.
2. Voice input and AI processing
Ordinary playback does not require microphone access. When you start voice input, speech recognition runs on your device. Raw microphone audio is processed in temporary memory, is not persistently recorded, and is not uploaded to Readar. Text you confirm and submit is sent to Readar.
Episode generation and questions send relevant source text, focus notes, questions, and necessary discussion context to AI services. Speech synthesis processes transcript or answer text to produce playable audio. Semantic search processes relevant content and search terms through an embedding service. Audio and search indexes are stored to provide these features.
Readar currently uses Alibaba Cloud Model Studio, operated by Tongyi Yunqi (Hangzhou) Information Technology Co., Ltd., for text, speech, and embeddings. Models include DeepSeek text models hosted on Model Studio, Qwen speech models, and text-embedding models. See the provider's Privacy Policy and Service Agreement. We do not sell your personal content, use it for advertising profiles, or use it ourselves to train general-purpose AI models. We do not promise zero retention by external providers; their applicable terms govern security records, compliance processing, and retention.
You can choose not to submit voice input or start AI generation, questions, or semantic search. Only submit content you are authorized to process, and avoid unnecessary sensitive information.
3. Device information, usage, and technical logs
Installation identifiers, platform and device type, model, operating system and app versions, language, locale, and time zone support sessions, compatibility, security, and troubleshooting. Network requests also produce technical logs, which may include IP addresses, request times, paths and parameters, response status, and browser or client information. Search terms may appear in the corresponding requests or logs.
Optional Help Improve Readar analytics are off by default. If enabled, feature use, listening activity, and device environment information are collected to improve the experience and are linked to an account or installation. These analytics do not include article, question, or note bodies. You can turn them off in Settings. Doing so stops subsequent optional reporting on that device, clears pending local records, and initiates cleanup of the corresponding optional server data. Necessary account and security records have separate purposes.
4. Other services and connections you authorize
- Alibaba Cloud infrastructure provides servers, email delivery, object storage, and search storage to operate Readar and send sign-in codes.
- Apple provides Apple sign-in and applicable notifications, permissions, and purchase processing. Device push tokens are used for episode notifications when enabled. Apple's independent services are covered by its Privacy Policy.
- If you authorize an external client through Readar MCP or another supported account connection, that client can access or save information within its granted scope. Review permissions and revoke the connection using the relevant client or authorization controls. The external client's subsequent handling follows its own policy.
- Opening source websites or sharing content with another app involves that service's own handling of information.
5. Storage, retention, and deletion
Readar's main servers, databases, object storage, and search storage are currently in mainland China, Beijing region. AI requests use Model Studio's mainland China service endpoints. Information from users in other regions is transmitted to those service locations.
Articles, episodes, discussions, and notes are retained to provide your continuing personal library. Use the app's editing, deletion, and account deletion functions or contact us with a request. Current analytics rules default to 90 days for raw events whose processing requirements have been met and device environment snapshots; up to 24 months under the relevant rules for daily summaries, necessary business facts, and account-installation associations; and 12 months for administrative audit records. Pending processing, security, disputes, or legal obligations may require longer retention.
Withdrawing optional analytics or deleting an account starts the relevant cleanup process and does not instantly remove every copy. Restricted operational backups may contain historical data and are not individually rewritten for each in-app deletion. Contact us about specific requests involving backups, technical logs, or necessary retained records.
6. Purchases and support
If you use Apple in-app purchases, Apple processes payment information. Readar may process transaction identifiers, products, entitlements, and restoration records to deliver services and handle issues. We do not receive full payment card details. Available products are shown in the app.
If you contact support, we use your email address and the information you provide to handle the request and necessary follow-up. Provide only necessary information. Support records are retained as needed for the request, related disputes, or applicable obligations.
7. Choices and requests
You can manage content and optional analytics in the app, revoke microphone and notification permissions in system settings, and choose Delete Account in Readar Settings. If you cannot sign in, or want access, correction, deletion, a copy, or withdrawal of authorization, email apple.dev@starmind.tech. We verify ownership and explain the available action and necessary retention. Withdrawing permissions or authorization can prevent the corresponding features from working.
8. Security and minors
Readar uses HTTPS and account access controls. No system can guarantee absolute security. Protect your codes and devices and do not grant access or provide tokens to untrusted people. We do not collect advertising identifiers for advertising tracking or sell personal library content.
Readar is not specifically designed for children. Minors should have the guidance and consent required from a parent or guardian. Users under 14 should have a guardian assist with personal information and account matters. Guardians can contact us if information was submitted without appropriate consent.
9. This website and updates
This is a static support website with no added advertising or behavioral analytics scripts and no sign-in requirement. Page requests generate the necessary server logs described above. Email and external links involve the respective independent services. Language switching uses page links and does not store a language-preference cookie.
We update this page and its date when features or data practices change, and provide additional notice or obtain consent where applicable.
Contact us
成都思达迈动科技有限公司
Chengdu Sida Maidong Technology Co., Ltd.
apple.dev@starmind.tech